Contact Us
Shipping & Delivery

We offer FREE shipping in India!*

* Free shipping is currently offered for select locations only.

GENERAL SHIPPING INFORMATION

We use safe and reliable courier services to ship your orders to you. We also take care of tracking the shipments and keeping you updated about their delivery schedule.

PAYMENT TERMS

We offer safe and secure credit, debit and internet banking options. Cash on Delivery (CoD) is being made available for some locations across India and will soon be extended to all locations. It is also subject to an upper limit on the order value that shall be shared at the time of placing the order.

CASH ON DELIVERY

We offer cash on delivery only for select locations currently and subject to an upper limit on the order value. This facility requires the customer to pay Rs 100, should the customer choose to use this payment method. However, cash on delivery is only a payment option; customers are required to make the full payment for the order before they open the package. The product once ordered and confirmed for is final; Cash on delivery products cannot be tried or returned at the point of delivery. This COD option is not valid for a try and buy facility. It is merely an option for the mode of payment.

ORDER CONFIRMATION AND SHIPPING

On placing an order, we will send an email confirming the order. We may contact you to confirm this before shipping the products. We would also be happy to track your shipment and will provide any relevant assistance required post ordering.

TAXES

All prices are including 12% GST tax.

DELIVERY TIME

We try our best to ship our hand-crafted pieces to you within 7 - 10 working days. The shipping time for customised orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date after taking an order. These delivery times are subject to availability, location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company or postal authorities but are always willing to help you track down a package through our partner services.

OUTLIER LOCATIONS

Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to find an alternative solution to make your chosen products reach you.

 

In case of any queries, we are happy to be of service. You can always email us at orders@wildflowerfolks.com